The PrettyMay Agent Assistant for Skype (PMAAS) is a compact utility which allows your agents/managers to easily manage your extension with a few mouse clicks, rather than via DTMF tones and limited Skype interface. PMAAS is NOT the software to replace Skype for your agents to make/answer calls, but a small Skype plug in that need to run together with agent's Skype on a Windows PC.
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